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We currently ship across India. For international shipping, please contact our support team at support@teapoy.co before placing your order.
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a notification when your order has been shipped, along with tracking details.
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Other Cities/Towns | 4–7 business days |
| Remote Areas | 5–10 business days |
Please note: Delivery times may vary due to factors beyond our control such as weather, courier delays, or government restrictions.
Free shipping is available on orders above ₹499 (India only).
For orders below ₹499, a standard shipping fee of ₹49 may apply.
Shipping charges (if any) are calculated and displayed at checkout before you complete your purchase.
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this to monitor your package’s status in real-time.
In rare cases, orders may be delayed due to unforeseen circumstances. If your order is significantly delayed or marked as delivered but not received, please contact us at support@teapoy.co within 48 hours of the expected delivery.
Please ensure your shipping address and contact information are accurate when placing your order.
If a delivery attempt fails due to incorrect information, we may contact you to verify details. Re-delivery may incur additional shipping charges.
We take special care in packaging our teas to preserve their freshness and aroma during transit. Our eco-conscious packaging ensures your tea arrives in excellent condition.
If you're located outside India and wish to place an order, please email support@teapoy.co with your location and order details. We’ll get back to you with shipping options and rates.
For any shipping-related queries, feel free to contact us:
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